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Refund Policy

Created on 19 January, 2024 • Legal • 147 views • 1 minutes read

Explore our comprehensive Refund Policy. Discover our commitment to customer satisfaction, outlining refund conditions, timeframes, and non-refundable scenarios. Contact us by email for any inquiries, ensuring transparency and a positive user experience.

At Agochar Tech LLP, the driving force behind the operations of our website https://uptimestatuspage.com, we are dedicated to providing our customers with unparalleled satisfaction. To foster transparency and clarity in our commitment to your contentment, we have outlined an extensive Refund Policy below:

Refund Timeframe: Our refund process is designed for efficiency, with refunds initiated within a 20-day period from the original date of product purchase. It is crucial to note that recurring subscription payments fall under the category of strictly non-refundable transactions.

Refund Conditions: Our commitment to fairness and customer-centric principles is reflected in our initiation of refunds under specific conditions:

  1. Non-Delivery of Service: In the event that, for any reason, the service is not delivered, our policy mandates a prompt processing of a refund.
  2. Major Defects: Despite our rigorous testing processes to ensure optimal performance, unforeseen and major defects may occasionally occur. In such instances, we unequivocally stand by our commitment to issuing refunds.

Non-Refundable Scenarios: Certain scenarios are deemed non-refundable to maintain a fair and consistent policy:

  1. Discount Deals or Free/Demo Versions: Products procured through discount deals or associated with a free/demo version fall under the category of non-refundable transactions.
  2. Live Demos or Trial Periods: Services that are equipped with live demos or trial periods are exempt from the provisions of our refund policy.

Compatibility Disclaimer: While we diligently strive for compatibility, it is important to understand that our products may not be fully compatible with every third-party software. We provide a clear disclaimer that we do not guarantee refunds for issues related to incompatibility, except in cases explicitly specified on each product's dedicated page.

Seek Assistance: Encountering challenges or issues with our products is a scenario we wish to promptly address. We strongly encourage you to reach out for assistance, as your satisfaction is our paramount concern. Our dedicated support team is readily available to provide the necessary help.

Inquiries and Contact: For any further inquiries or clarifications regarding our Returns and Refunds Policy, we invite you to contact us via email at [email protected]. Our commitment revolves around ensuring a positive and seamless experience for all our valued users.